[Timeliness] They came earlier than expected
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[Service Price Timeliness Technician] I will save their number for future repairs
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[Professionalism] Colby and his whole team or very professional kept in communication with me found and fixed the problem and reasonable amount of time and treated me like a paying customer...unlike K&J
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[Service Price Timeliness Technician] Marcus knowledge and understanding of the matter. Was by all means extraordinary!! Worth his weight in gold truly an asset for your company. Great work!!!!
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[Service Price Timeliness Technician] Ben is an Excellent plumber I will be sending others to him for service. Thank you again
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[Service Timeliness Technician] Technician was on time polite and professional. Went out to get parts and the whole issue was resolved in 2 hours.
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[Problem Resolution] Contractor did a great job and helped by explaining how avoid the same problem in the future.
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[Professionalism] The gentleman that I worked with was kind and he listened to my concerns. He came out himself to work on the unit and worked for several hours in the rain to resolve the problem. I appreciate his determination to help our family.
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[Problem Resolution] Checks for all of the above. They took the time to analyze the problem and find the right fix. If they had spent less time the fix they would have likely recommended would have been costly.
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[Professionalism] Very impressed by service
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[Professionalism] Very impressed by service
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[Service]
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[Professionalism] The contractor was super nice HONEST and informative. Through no fault of his I didn't get the resolution to the problem however I would use this company again without a question.
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[Professionalism] The technician was very friendly professional and thorough. He arrived on time I informed him of the issue he completed the repair in a timely manner and he checked to make sure the air flow was working properly upstairs. If I have an issue again I would prefer to deal with New Life Contracting LLC and the technician Marcus.
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[Problem Resolution]
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Prompt professional and fixed the problem.
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[Professionalism] Marcus was Great! He explained everything he was doing and did it in a timely manner. A+
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[Service Price Timeliness Technician] Wonderful experience. Best technician I’ve encountered. Thoughtful and extremely personable. Will definitely do business with you again. Thank you.
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[Service] Your Tech Mark gets to work and gets it done. I know it is done right the first time every time. Thanks so much Bob Busch
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[Technician]
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[Service Price Timeliness Technician] Marcus was very professional friendly and easy to work with. He fixed my air conditioner issue quickly and efficiently. He took tine to show me where the issue was and what it looked like. I didn't feel like I was overcharged. Pricing was as expected for an AC unit
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[Service Price Timeliness Technician] He was able to get the heating working
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[Service Timeliness Technician] Tech was great..good customer facing skills.
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[Timeliness Technician] Great experience! Technician discussed options with me and best ways to proceed outside of the stopage clearing being outside of warranty coverage.
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[Service Technician]
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[Service Price Timeliness Technician] Quick turnaround time to get an appointment. The tech was knowledgeable and very kind.
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[Service Price Timeliness Technician] The personel at TLC provided first rate service. They were timely efficient and gave excellent equipment and installation that I know will last.
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[Service Price Timeliness Technician] The guy was cool n explained things to me
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[Service Timeliness Technician] Marcus was great. Very knowledgeable. Very patient.
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[Professionalism] Technician was very professional and very thorough in checking out the problem with my heat pump. He really went out of his way to help.
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[Timeliness] Marcus was great!! Trouble shooted the problem until he found out the issues
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[Service Price Timeliness Technician] great experience !!
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[Service Price Timeliness Technician] New Life Contracting has been an ideal at getting back to me and addressing issues at hand. They are reliable courteous and the best at what they do. I will always rely on them to help us out in any HVAC situation.
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[Professionalism]
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[Problem Resolution] Greatly appreciate to Colby Jones! He fixed my heater problem professionally with patience and responsibility especially in this snowy weather. Colby helped me to check the heater issues purchase condense pump and replace it. Great thanks to him!
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[Timeliness] Ben fixed the issues with my toilets. He was quick and knew what he was doing!
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